Cancellation Policy for Instructor-led Classes

If ProcessQM cancels on you:

ProcessQM values your time and makes every effort to avoid cancellations. In the event our training class is cancelled, we will provide no less than 3 week cancellation notice. Instructor-led class enrollments of less than six (6) students are subject to cancellation or rescheduling. Cancellation notices are sent via e-mail provided at the time of registration. A full refund will be issued for classes cancelled by ProcessQM.


If you cancel on ProcessQM:

Enrolled students may cancel their registration up to 46 calendar days prior to start of training class to receive a full refund or a credit toward future classes. If you provide us with 45-31 calendar days notice, we will issue a prompt refund minus the 20% cancellation fee or you may choose to receive a credit toward future classes. No refunds or credits are issued for cancellations of less than 31 day notice, but you may send a replacement at no charge.

To cancel, notify ProcessQM as soon as possible via or call (505) 975-2148.

No refunds or credits are issued for failure to attend the class without notice.



Students make travel arrangements at their discretion. ProcessQM is not responsible for any travel expenses incurred by the enrolled students due to class registration.


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