Privacy Policy

Your privacy is extremely important to us.

At Process QM LLC (“ProcessQM”, “Website”, “we”, “our”, or “us”), we are committed to protecting the information provided to us by our users, including but not limited to visitors to our website, other users and those who wish to join our consultant network (“users” or “you”). It is our policy to respect the privacy of individuals and the confidentiality of information provided by our users. This Privacy Policy (“Policy”) outlines how we collect, disclose, use, store and handle personal information provided by our users.

Consent. By accessing our website, using any of the services therein, and/or submitting your personal information to us through any other means, you are consenting to the processing of your personal information and to our collection, use, disclosure, storage and handling of your personal information, as set out in this Policy. You are entitled to withdraw your consent at any time; however, we may not then be able to provide you with our full range of services.

Updates and Amendments. This Policy will be updated, reviewed and amended from time to time, at the sole discretion of ProcessQM. Material changes (if any) to these Terms will be indicated by notice on our home page. Please check this Policy regularly to be aware of any updates and changes. Any information collected, used, disclosed, stored or handled by us will be governed by the latest version of this Policy. Continued use of this website, or use of any of the services or purchase of any products listed on this Website, will thereafter constitute your deemed acceptance of the revised Policy.

Information we collect about you. At ProcessQM, we collect information which is essential for providing a better experience to you. Information we may collect includes the login information you provide us with each time you open an account on our Website (including but not limited to name, contact details, phone number, email, username and password), any information which you might fill up on the Website by subscribing to any of the services offered on the site, and any information provided to us by means of correspondence (including but not limited to email, telephone or fax)(together, “Personal Information”). In case you do not wish to disclose any such Personal Information, please do not set up an account on our website, or directly provide us with any Personal Information though any method (including but not limited to the methods listed above) of communication. We also collect additional information for users who join our consultant network, including but not limited to educational and background information, resumes, cover letters and references, which might contain additional Personal Information (together, “Additional Information”). You agree to provide us with accurate, complete and up-to-date information.

Cookies and anonymous information. Our website uses cookies to record anonymous information for analytics and other purposes, which helps us improve our website’s experience continuously. Please change your browser settings if you do not wish to accept cookies. Such information may include anonymous information which is automatically logged each time you visit our Website, including the type of browser you are using, the server name and IP address, the pages you access, or the source from which you linked to the ProcessQM Website (together, “Anonymous Information”).

In this Policy, “Personal Information”, “Additional Information” and “Anonymous Information” are together called “Information”.

Why do we need your Information and who do we disclose it to? At ProcessQM, we need your Information to provide users a seamless experience on our website, and to efficiently manage any enquiries, requests or complaints that you may have, to keep you informed of events relevant to you through direct mail, newsletters and updates, to assess data and provide feedback, for marketing and promotion of our business, as well as to provide you with quality services and products. Also, in case as and when ProcessQM’s business develops and all or some of its corporate assets are acquired, and customer information is one of the transferred assets, Information may be one of the assets transferred. Further, Information you may provide may be necessary for any legislative, contractual or reporting obligations that we may have, or to respond to questions that we receive from any public authority, or to enforce ProcessQM’s Terms of Use and other agreements. However, we do not sell your Information, including but not limited to emails or other information you provide us, to third parties.

Protection of Personal Information. All Information that you provide to ProcessQM is kept in secure computer storage facilities, and backed up periodically to a cloud based server. We take reasonable steps to protect all such Information from unauthorized access, misuse, interference and loss, modification, alteration, destruction or disclosure. Information and records may be required to be maintained by us for a considerable period of time. However, when the Information is no longer needed, or upon your request, we will remove any details you have provided us with, or will securely destroy the records.

Enquiries and Complaints. You can make enquiries regarding your Information, access to, correction or deletion of such Information, request further information on this Policy, withdraw consent for use and disclosure of Information, unsubscribe from our mailing lists or newsletters, or complain of breaches of this Policy by writing to us at info@processqm.com.

For any of the above requirements, you can also reach out to us on our Contact Us page.

We aim to acknowledge receipt of all enquiries and respond to them within a reasonable time. Complaints (if any) need to be accompanied by sufficient supporting evidence, so that we can process them successfully. We may request you to provide additional information which might assist us in our investigation. We will respond to your complaints within a reasonable time.

This Policy was last updated on July 2, 2016.


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