ProcessQM Training Opportunities




Date(s): 2 days, April 9-10, 2018     

Time: 8:30 a.m. – 4:00 p.m., 1 hr lunch

Credits: 1.3 CEU’s, 13 PDU’s           

leadership development

Location: University of New Mexico – Los Alamos, Lecture Hall, Building 2, 4000 University Drive, Los Alamos, NM 87544

Instructor(s): Maria Guy, MBTI Certified Practitioner, Senior Partner at GiANT Worldwide

Cost: $1,399 If you are a recent customer of ProcessQM who purchased our services within the last 12 months, please call for special pricing.        REGISTER

Be secure and confident being You. Most people never truly understand their unique wiring and how it affects those around them. Part I - Discover Your True Personality is focused on equipping individuals with the ability to know themselves more deeply, but also give them language to communicate it to others. Built around GiANT Worldwide's Best Fit Experience participants will take the Meyers-Briggs Type Indicator assessment, and receive the MBTI® Step II™ Interpretive Report (Form Q). The report applies those results to four important components of professional development: communication, decision making, change management, and conflict management. Part II - Discover Your Leadership Voice is focused on learning what it sounds like to be on the other side of your leadership. This workshop provides simple language to increase emotional intelligence and collaboration within teams. Using the 5 Voices system with a team and using the rules of engagement will result in better communication and higher productivity in a short period of time. During these workshops, participants will validate their wiring, engage with different leadership voices, and process their own leadership behaviors by applying Leadership Insights to walk away with at least 4 very practical ways to develop themselves. How do you stay energized in a demanding work environment? What are your unique strengths and contributions on a team? What blind spots will undermine your influence? We will process these questions as we pursue unlocking your potential and helping you perform at the optimum level.

Seven things you will gain from participating in this workshop: 1) Increase security and confidence in who you are as a leader 2) Know your natural leadership tendencies 3) Staying energized for tasks that drain you 4) Practical Self-Awareness - Applied Leadership Learning 5) Liberating leadership – GiANT’s Standard Operating Procedure for Leaders 6) Visual Tools - Simple tools to provide a common language to help communicate your insights to others 7) Increased emotional intelligence – What’s it like to be on the other side of you?

C-Level Executives looking to get the last 10% of efficiency and productivity from their leaders; Senior leaders who manage people; First-time Managers of people looking to gain foundational leadership concepts to accelerate their growth; HR & Organizational Development Practitioners (OD&T) looking to gain insight on a tool to develop potential talent into high performance.

Maria is a Partner with GiANT Worldwide, an organization dedicated to equipping individuals and organizations with exceptional leadership skills. With her executive background, Maria is familiar with the challenges leaders face. She helps people understand what it looks like to be a leader worth following and coaches them to fight for the highest possible good in the lives of those they lead. Maria received her Bachelor’s in Construction Engineering from the University of New Mexico and a Master of Science in Civil Engineering from the University of Colorado at Boulder. She spent 20 years working in the construction profession, including 17 years at JB Henderson Construction Company, Inc., ultimately serving as the Vice President of Corporate Support. She performed key executive functions related to overall corporate administration and management while providing leadership and strategic direction for the company. Maria has served on the Civil Engineering Board at the University of New Mexico and the Associated General Contractors of New Mexico (AGC-NM) Board of Directors. In 2008, she became AGC-NM’s first (and so far, only) female president since it was established in 1948. In 2012, Maria was awarded the Skill, Integrity and Responsibility (SIR) Award from the AGC-NM. The SIR Award is presented to individuals dedicated to the construction industry who have been instrumental in groundbreaking advancements for the profession. Additionally, she has been recognized as one of New Mexico’s Top 40 Under 40 and a Woman of Influence by the Albuquerque Business First. Maria completed two 3-year terms as the Governing Board President of ACE Leadership High School, a pioneering charter high school preparing youth to enter the architecture, construction and engineering professions through a project-based learning model. Maria spent her career in the construction industry serving, leading and breaking ground for women in the profession. She is a popular speaker, trainer and consultant.

A certificate of participation is provided upon successful completion of the course. Complimentary snacks and refreshments will be provided. An optional 30-minute follow-up call with the instructor to address your specific needs. Training Material: 1) MBTI® Step II™ Interpretive Report (Form Q). 2) GiANT Toolkit. Each participant will receive a toolkit with the visual tools used during the training. Each tool illustrates a profound leadership concept in a visual format that is both memorable and transferable. An app for their smartphone is also available. Participants are encouraged to teach the tools to reinforce the training. 3) 5 Voices Book. 5 Voices: How to Communicate Effectively with Everyone You Lead, is a book published by Wiley in 2016. It is authored by Jeremie Kubicek and Steve Cockran, founders of GiANT Worldwide. 5 Voices is the code for unlocking your capacity to have honest conversations and build deeper, more authentic relationships with your teams, your families and your friends. In order to lead others effectively, we need a true understanding of ourselves, our natural tendencies and patterns of behavior. In learning what your leadership voice sounds like to others, you will discover what it feels like to be on the other side of your personality, as well as how to hear and value others' voices, namely the Pioneer, the Connector, the Creative, the Guardian, and the Nurturer. 4) Videos and additional materials. Short videos explaining each of the tools included in the toolkit will be available to the participants. Materials such as articles, podcasts and videos will be made available to emphasize and illustrate concepts.



Date(s): 2 days, April 11-12, 2018

Time: 8:30 a.m. – 4:00 p.m., 1 hr lunch

Credits: 1.3 CEU’s

Location: University of New Mexico – Los Alamos, Lecture Hall, Building 2, 4000 University Drive, Los Alamos, NM 87544

Instructor(s): Ellaine C. David, CPT, Owner of MixEllaineNews Consulting

Cost: Call for pricing and registration information.        REGISTER

The majority of today’s organizations recognize the importance of being agile to survive and grow in this economy where profound shifts in market conditions have become the “new normal”. Businesses have to continuously change and innovate in order to adapt and respond to the challenges from a constantly changing competitive landscape. As such, executives and managers are given the additional responsibility to ensure that their organizations undergo successful transitions as new strategic initiatives are implemented. This interactive course will lead participants through topics that are critical for effectively managing their organization’s change processes. Participants will also be provided with a structured and proven approach to implementing effective change in their organization.

Apply effective organizational change management strategies to prepare organization for planned and emergent changes. Apply best practices, tools, and techniques in developing a comprehensive plan to manage an organizational change process using best practices. Gather data and conduct diagnostic assessments to define the appropriate change response and address areas of resistance. Identify and involve all key stakeholders to produce positive results and accelerate organizational readiness. Establish sponsorship, ownership, and engagement in the change efforts. Monitor the change process and evaluate change results. Develop strategies and plans to embed the change and promote a culture of continuous improvement.

This program is designed for leaders and managers who have to anticipate, facilitate, and sustain change, as well as anyone who is ready for this challenge in their current or future position, including: Directors and C-level executives, Program, Project, and Business Managers, Sr. Business Analysts, Development and Planning Managers, HR and Organizational Development Practitioners (OD&T), IT Managers, Consultants and Facilitators.

Ellaine David, president of MixEllaineNews Consulting, is a Performance Improvement Expert with over 20 years’ successful track record in leading enterprise-wide Organizational Change and Design strategies. She is known to design multi-disciplinary OCM and OD&T programs that ensure alignment with the company’s vision and mission, and has presented at multiple professional organizations and conferences. She is a founding member of The Association of Change Management Professionals (ACMP), and she has previously served on the board of directors for The International Society for Performance Improvement, LA Chapter (ISPI-LA).

Training material and a 30-minute follow-up call with the instructor to address your specific needs. A certificate of participation is provided upon successful completion of the course. Complimentary snacks and refreshments will be provided.



Date(s): 3 days, May 7-9, 2018

Time: 8:00 a.m. – 5:00 p.m., 1 hr lunch 

Credits: 2.4 CEU’s

Location: University of New Mexico – Los Alamos, Wallace Hall, Building 5, 4000 University Drive, Los Alamos, NM 87544

Instructor(s): Norman P. Moreau, PE, CSQE, CQA, ASME Fellow

Cost: $1,499 If you are a recent customer of ProcessQM who purchased our services within the last 12 months, please call for special pricing.        REGISTER

The overall objective of this three-day course is for students to gain a working knowledge of the ASME NQA-1 standard for Quality Assurance Requirements for Nuclear Facility Applications. Participants will be introduced to the history, structure, and content of NQA-1. The course looks at acceptable methods for implementing an effective NQA-1 within various regulatory environments. Special topics of interest to the nuclear industry will be discussed and current practices examined. These include commercial grade dedication, software QA, and use of relevant Subparts.

Regulatory requirements within the Nuclear Regulatory Commission and the U.S. Department Of Energy. Evolution and Structure of NQA-1. Procurement of items and services. Control of items and services. Design and test activities. Development of an NQA-1 quality assurance program. Documenting an NQA-1 program. Assessment activities. Special topics.

Directors of Operations, Quality Managers, Quality Engineers, Auditors, Engineers, Project Managers, Inspection Personnel, Production Supervisors, Facility Representatives, Procurement Personnel, Safety System Oversight Staff, Assessment Personnel, and anyone who would like to learn about NQA-1.

Mr. Norman Moreau is the president and a principal consultant for Theseus Professional Services and has been working in the nuclear industry since 1986. Starting as a quality engineer at the Fort Saint Vrain Nuclear Generating Station, Mr. Moreau continued his nuclear career as a principal engineer for General Physic Corporation focusing on codes, standards, licensing, and unreviewed safety question training and consulting services. Before starting Theseus Profession Services in 1999, Mr. Moreau served as a senior quality advisor for the Department of Energy’s high-level waste vitrification program. Mr. Moreau specializes in software quality assurance, design control, and records management. His company’s client list includes nearly every major Department of Energy site and laboratory. Southern Nuclear Company; Westinghouse Electric Company; NuScale Power; Sargent and Lundy; Curtis-Wright; Intergraph; GUTOR – A Schneider Electric Company; and numerous nuclear supply chain engineering firms, constructors, manufacturers, laboratories, and software solution providers. Mr. Moreau has been a member of the ASME since 1982 and since 1990 has been an active participant on the ASME Committee on Nuclear Quality Assurance. He has been on the Main Committee since 2002 and from 2004 to 2008 he served as the Vice Chair, Subcommittee on Engineering and Procurement Processes. In 2008 he was elected to lead the newly formed Subcommittee on Software Quality Assurance. In 2014, Mr. Moreau was elected Vice Chair of NQA and was appointed as the Chair of the Executive Committee. He is a registered professional engineer and holds a bachelor‘s degree in mechanical engineering and a master’s degree in software engineering administration. He has been a certified NQA-1 lead auditor since 1989 and is also a certified ISO 9001, 14001, and OHSAS 18001 lead auditor. In 2015 Norm was recognized as ASME Fellow.

Participants must obtain a copy of ASME NQA-1–2008/2009, Quality Assurance Requirements for Nuclear Facility Applications. Copies of NQA-1 may be purchased through the ASME Publications Website. Department of Energy students are encouraged to bring copies of 10 CFR 830, Subpart A – Quality Assurance Requirements and DOE O 414.1D, Quality Assurance.

Training material. A certificate of participation is provided upon successful completion of the course. Complimentary snacks and refreshments will be provided.

View course outline 


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All instructor-led training classes are subject to this Cancellation Policy.


19 available
Discovering Your True Personality (Part I) and Discovering Your Leadership Voice (Part II)$1,399.00April 9-10, 2018

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17 available
Understanding and Implementing ASME NQA-1$1,499.00May 7-9, 2018

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